1. How do I recover my gmail password if I do not have a recovery email address listed and my cell phone is listed for recovery but I have 2-step verification enabled (so I am not getting the verification code sent to my cell phone and the prompt never asks me to enter my recovery cell phone number at all).

    I can still access my gmail on my PC because it was “auto-saved” but I cannot add my gmail account to my iPad, because I can’t remember the gmail password (because I never memorized it because of the auto-save function on my PC).

    • If you are unable to receive the 2 step verification code to your phone, then you can (a) use the backup phone you set up or (b) use one of the backup codes you printed or saved at the end of the set up process. 

      If you didn’t do either of those things that were recommended to you at the end of the set-up procedure, then you will need to choose the “Verify my Identity” option and complete the account recovery form. 

      Can u mention your operating system If above method doesn’t works

    • The best way to get help is to call official Google help desk on 1-888-817-5612 ( US & Canada ) which provides free support . I would recommend calling official help desk to get assistance for your problem.

  2. Hi , I am trying to recovery account but I am unable.

    I have 2 phone numbers as a recovery option and I do get the verification codes on it and yet google says “Google couldn’t verify this account belongs to you.”
    Please help. Thanks

  3. I have forgotten my password for my gmail account and have trouble recovering the account. I have used all the correct information and followed the instruction, but still Google can not verify I’m the account owner. I still have access to this gmail account through my phone, but I can’t access this account through any other devices because it would require password ( and I forgot the password). Is there anyway I could do to prove that I’m the account owner? I can even send out emails from my email to verify I own the account, and I just need my password back so that I won’t lose this gmail. I really need this account. Please help me!!! Really appreciate iit!!!

    • Google has updated its Privacy details on Gmail. You should have added additional data link Phone number, Additional Email, Security answers. If you have not added these data you can try with DOB, Original name with ID proof. If you still facing issue with these details, I think so it’s not possible to recover your mail.


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